POLICIES – RED LINE LAND CRUISERS
Order Placement
Orders may be placed online or by phone to Red Line Land Cruisers at (719) 638-2003. Red Line Land Cruisers business hours are 8AM to 5PM (Mountain Time) Monday through Friday.
Due to COVID-19, supply shortages, & a surge in demand are causing longer-than-normal ship times. Your order is our top priority, but PLEASE NOTE that commercial carriers such as UPS, FedEx, and other carriers have suspended Delivery Service Guarantees until further notice. As a result, Red Line Land Cruisers is currently unable to refund shipping costs in the event your order delivery is delayed.
Return Policy
Red Line Land Cruisers gladly accepts returns on all new merchandise. Note that all returns are subject to a 20% restocking fee. Please try to include all original packaging, manuals, and ancillary materials to avoid being penalized.
Reimbursement eligibility for returns is as follows:
- Within 30 days of invoice date: full refund, less any restocking fees
- After 30 days of invoice date: store credit only, less any restocking fees
- After 90 days of invoice date: no refunds or returns after 90 days
Refunds will be given on parts only and exclude labor or installation charges, shipping, or any other charges. All parts must be returned in the original package, cannot be damaged or installed, and must be in original condition. All returned parts must be sent freight prepaid and are subject to a re-boxing fee.
Certain parts are not returnable, including but not limited to wheels and tires that have been mounted and/or installed, electrical items, and Garage Stock1 items.
Customer returns for parts received as part of a “free shipping” offer will be credited for the amount of the returned parts minus actual outbound shipping charges paid by us and any restocking fee that may apply.
Shipping
ON-LINE ORDERS – WE DO NOT SHIP OUTSIDE OF USA.
International orders must send request via email and will be on a case-by-case bases: info@redlinelandcruisers.com
DAMAGE OR LOSS IN TRANSIT
All orders are carefully packaged before they leave our facility. Loss or mishandling of shipments by the carrier is the responsibility of the carrier.
In the event of loss or damage, you MUST:
1 – Retain all of the ORIGINAL PACKAGING from your shipment.
2 – Immediately send your claim directly to Red Line Land Cruisers.
3 – Provide any supporting documentation or information requested by Red Line Land Cruisers.
Upon completion of the three requirements listed above, Red Line Land Cruisers will attempt to submit a claim to the carrier on your behalf. Please note that Red Line Land Cruisers will make every attempt to provide consolation to our customers in the event of loss or damage, but such consolation is not guaranteed.
Payment
All credit card payments are processed through PayPal. All orders must be paid in full before delivery, no exceptions. Colorado residents will add sales tax. We do not offer Wire Transfers or CODs for purchases made through our website. For all other inquiries or questions, please contact Red Line Land Cruisers at (719) 638-2003 or info@redlinelandcruisers.com.
Product Application
Off-road driving are inherently dangerous activities. Some modifications will adversely affect the on-road handling characteristics of your vehicle. All products sold by Red Line Land Cruisers are sold for off road use only. Any other use or application is the responsibility of the purchaser and/or user. Some modifications and installation of certain aftermarket parts may under certain circumstances void your original dealer warranty. Modification of your vehicle may create dangerous conditions which could cause serious bodily injury or death. Buyers and users of these products hereby expressly assume all risks associated with any such modifications and use. Red Line Land Cruisers strongly recommends that all products only be installed by trained professionals.
Terms of Use
Site Access
By accessing this website, you agree to be bound by the terms and conditions of use appearing below, such use being non-commercial in nature and conditioned on your acceptance. The materials on this website are Copyright © 2021 Red Line Motorsports LLC. All rights reserved. You are hereby authorized to view, copy, print, and distribute these materials subject to the following conditions:
- The materials may be used for internal informational purposes only;
- Any copy of these materials or any portion thereof must include the above copyright notice; and
- Red Line Motorsports LLC may revoke or modify any of the foregoing rights at any time.
You also expressly agree that you will not use any robot, spider, or other automatic or manual device or process to interfere or attempt to interfere with the proper working of our website, nor act as a conduit for others to affect the same result.
Trademarks
No license to use or reproduce any trademarks of Red Line Motorsports LLC., or other trademarks on this website is given or implied.
Disclaimer Message
Nothing on this website will be construed as conferring any license of Red Line Motorsports LLC’s rights or any third party rights. Although the information is provided on this server to anyone, we retain the copyright on all text and graphic images. This means you may not distribute the text or graphics to others without the express written permission of Red Line Motorsports LLC or modify or re-use the text or graphics without the express written permission of Red Line Motorsports LLC. It is expressly forbidden to use either Red Line Motorsports LLC’s URL, meta-tags, or other embedded website information to effect any “matchmaker” advertising by third parties, or to act as a conduit for others to effect the same result. You may print copies of the information for your own personal use.
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This website may contain content not generated by Red Line Motorsports LLC and Red Line Motorsports LLC is not responsible for any third-party content. The name of Red Line Motorsports LLC / Red Line Land Cruisers or the logos and trademarks may not be used in advertising or publicity pertaining to distribution of the information on or linked to this website or any other server or “hot-linked” sites without specific, written prior permission. Red Line Motorsports LLC makes no representation or warranties about the accuracy, currency, completeness, or suitability of the information provided on this website and will not be liable for any use of this information for any purpose. The information on this website could contain technical inaccuracies or typographical errors, and information may be changed, updated, and deleted without notice. Red Line Motorsports LLC may make improvements and/or changes in the products and/or the programs described on this website at any time.
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Please note: We reserve the right to limit quantities.
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