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POLICIES – RED LINE LAND CRUISERS
Order Placement
Orders may be placed online or by phone to Red Line Land Cruisers at (719) 638-2003. Red Line Land Cruisers business hours are 8AM to 5PM (Mountain Time) Monday through Friday.
Due to COVID-19, supply shortages, & a surge in demand are causing longer-than-normal ship times. Your order is our top priority, but PLEASE NOTE that commercial carriers such as UPS, FedEx, and other carriers have suspended Delivery Service Guarantees until further notice. As a result, Red Line Land Cruisers is currently unable to refund shipping costs in the event your order delivery is delayed.
Shipping
ON-LINE ORDERS – WE DO NOT SHIP OUTSIDE OF USA.
International orders must send request via email and will be on a case-by-case bases: info@redlinelandcruisers.com
DAMAGE OR LOSS IN TRANSIT
All orders are carefully packaged before they leave our facility. Loss or mishandling of shipments by the carrier is the responsibility of the carrier.
In the event of loss or damage, you MUST:
1 – Retain all of the ORIGINAL PACKAGING from your shipment.
2 – Immediately send your claim directly to Red Line Land Cruisers.
3 – Provide any supporting documentation or information requested by Red Line Land Cruisers.
Upon completion of the three requirements listed above, Red Line Land Cruisers will attempt to submit a claim to the carrier on your behalf. Please note that Red Line Land Cruisers will make every attempt to provide consolation to our customers in the event of loss or damage, but such consolation is not guaranteed.
Payment
All credit card payments are processed through PayPal. All orders must be paid in full before delivery, no exceptions. Colorado residents will add sales tax. We do not offer Wire Transfers or CODs for purchases made through our website. For all other inquiries or questions, please contact Red Line Land Cruisers at (719) 638-2003 or info@redlinelandcruisers.com.
Product Application
Off-road driving are inherently dangerous activities. Some modifications will adversely affect the on-road handling characteristics of your vehicle. All products sold by Red Line Land Cruisers are sold for off road use only. Any other use or application is the responsibility of the purchaser and/or user. Some modifications and installation of certain aftermarket parts may under certain circumstances void your original dealer warranty. Modification of your vehicle may create dangerous conditions which could cause serious bodily injury or death. Buyers and users of these products hereby expressly assume all risks associated with any such modifications and use. Red Line Land Cruisers strongly recommends that all products only be installed by trained professionals.